Horseheads Central School District
Technical Support Services for Families
Please note: These companies are for personal computing devices and home tech help. They do not support district-owned devices, equipment, or network. If you need assistance with district-owned devices, equipment, or network, please use the Horseheads Technical Support Form for Parents/Guardians & Students or call (607) 481-2850. Be sure to leave a detailed message so we can assist you. One of our techs with get back to you as soon as possible. Please also note that our district tech staff can offer basic troubleshooting advice, but are not able to make home visits or work on personally-owned devices or home networked hardware. The district is not liable for defective home equipment.
Internet Services and Connectivity:
Spectrum (for current customers)
- Website and Horseheads Office: 1514 County Road 64, Horseheads, NY
- Spectrum Support Page: Spectrum Support
- Spectrum Support Line: 1-833-267-6094
Empire Access (for current customers)
- Website and Support Page: Get Help - Empire Access
- Empire Phone and Support Line: 607-522-3747 or 1-800-338-3300
For Personally-Owned Devices and Home Network Support:
PC Solutions for Home Tech Support
- powerpcs.com
- (607) 735-0466
Southern Tier PC
- Welcome to Southern Tier PC
- (607) 936-0032