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Horseheads Central School District 

Technical Support Services for Families 

Please note: These companies are for personal computing devices and home tech help. They do not support district-owned devices, equipment, or network. If you need assistance with district-owned devices, equipment, or network, please use the Horseheads Technical Support Form for Parents/Guardians & Students  or call (607) 481-2850. Be sure to leave a detailed message so we can assist you. One of our techs with get back to you as soon as possible. Please also note that our district tech staff can offer basic troubleshooting advice, but are not able to make home visits or work on personally-owned devices or home networked hardware. The district is not liable for defective home equipment.

 

Internet Services and Connectivity:

 

Spectrum (for current customers) 

  • Website and Horseheads Office: 1514 County Road 64, Horseheads, NY  
  • Spectrum Support Page: Spectrum Support 
  • Spectrum Support Line:  1-833-267-6094 

 

Empire Access (for current customers) 

  • Website and Support Page: Get Help - Empire Access 
  • Empire Phone and Support Line: 607-522-3747 or 1-800-338-3300 

 

 

For Personally-Owned Devices and Home Network Support:

 

PC Solutions for Home Tech Support 

  • powerpcs.com 
  • (607) 735-0466 

 

Southern Tier PC 

  • Welcome to Southern Tier PC 
  • (607) 936-0032 

 

 

 

 


Horseheads Central School District

143 Hibbard Road
Horseheads, NY 14845

Dr. Thomas J. Douglas
Superintendent of Schools

(607)739-5601


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