Horseheads Tech Support is working to ensure that students can continue their education during the extended student dismissal. We understand that technology can be confusing. While we continue to actively support district devices, our ability to troubleshoot personal devices and home connectivity is limited. Our goal is to support the ability of all students to access resources that district staff are providing.
For assistance, please complete and submit a Tech Support Request online here. You may also call 607-481-2850 and leave a detailed message about your technology issue. Our tech staff will be returning calls between 9am and 3pm Monday through Friday. Please note that because return calls are not coming from district phones, calls may appear as Restricted or Unknown.
Technology is a top priority in the Horseheads district. The district has more than 3,000 networked and stand-alone computers, as well as scanners, interactive white boards and panels, projectors, digital cameras, handheld computers, tablets, and more. Interactive boards and panels are in the majority of the district's classrooms.
We have a Multi-Media Center in the south wing of Horseheads High School and a Large Group Instruction Room (LGI) at the Middle School. These rooms house technology to support distance learning and virtual learning experiences, large meetings, and other multi-media presentations.
A District Technology Committee has developed technology benchmarks for each grade level. The committee has developed a multi-year technology plan that guides our efforts to provide appropriate technology to students and staff. This plan is designed to support the mission and beliefs of our district while recognizing our current and projected environment.
You may view the district technology plan by clicking here.
Please note: The district has an Acceptable Use Policy for students and staff. Parents are encouraged to read the policy in order to be informed on what the district requires of students when using district computers. To view the Acceptable Use Policy, click here. To view the Acceptable Use Policy regulation, click here.
- Web-Based/Individualized Staff Development
- Promote instructional web-based applications based on curriculum needs
- Tie instructional software tools to learning needs and district technology benchmarks
- Maintain student accounts in grades 3-12 to ensure secure data storage for all student computer related projects
- Perform ongoing technology planning strategies for the next five years based on critical information that supports the district's instructional goals
- Expanded technology access in the buildings through computers, laptops, tablets, and other devices
- Associate student work with real-business needs
- Improve and implement revised benchmarks that reflect the ISTE (International Society for Technology in Education Standards), CCLS (Common Core Learning Standards), and 21st Century Learning Outcomes